Switch to VoIP delivers benefits to SMEs

May 31, 2018 7:07 am13 comments

JOHANNESBURG  – SMALL and medium-sized enterprise (SME) owners are encouraged to make the switch to Voice over Internet Protocol (VoIP) to save costs, among other benefits from new IP-based voice and data communications systems.

Rad Jankovic, Otel Communications Chief Executive Officer, said lower communications costs were the single biggest driver for companies looking to adopt VoIP with average savings coming in at around 45 percent of current phone bills.

“However, a huge additional plus for SMEs is the ability to plug in enterprise-class phone systems to help the start-up punch way above their weight,” Jankovic said.

Jankovic lauded such innovations as the company’s flagship 3CX phone system, the gold standard of IP-driven switchboards.

An advantage for SMEs is that 3CX functionality is hosted in the Cloud and available on any desktop computer or mobile interface.

“Yesteryear’s desk-bound PBX system is located in reception while the virtual 3CX platform is located anywhere. That’s critical for the very mobile small business still finding its feet,” Jankovic said.

He said the 3CX unified communications platform was finding growing favour with South African SMEs keen to keep voice and data costs in check during a critical phase of the business lifecycle.

Otel Communications is an end-to-end  network operator as well as a service provider

Its focus is on organisations with up to 10 000 and more users.

– CAJ News


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