by MTHULISI SIBANDA JOHANNESBURG – MTN has, because of customer concerns, reversed its intention to make an automatic 1MB universal bundle available to customers when their bundles expire. The initial move was in accordance with the additional changes brought about by Independent Communications Authority of South Africa (ICASA), a day prior to […]

from DION HENRICK in Cape Town CAPE TOWN – A DEEPLY culture of non-payment, mistrust and general negative public perceptions have been identified as some factors hindering companies in the sector despite utilities adopting technology to improve customer service and drive revenue. Among companies afflicted by these issues include Eskom, the South African electricity […]

from OKORO CHINEDU in Lagos, Nigeria LAGOS – THE Nigerian Stock Exchange (NSE) has welcomed MTN Nigeria’s listing as a promising development in the country’s telecommunications sector and encouragement to other players in the industry to explore different opportunities in the capital markets. MTN Group’s largest entity by subscriber base, listed on Thursday. “Having […]