Post Tagged with: "Andrea Tucker is Head of Research and Development Head at e4"

OPINION: Why AI is the next best thing for customer experience management?

July 28, 2020 4:26 pm1 comment
Andrea Tucker is Head of Research and Development Head at e4

by ANDREA TUCKER JOHANNESBURG – WHILE an omnichannel approach has become the norm across most industries, forward-looking businesses are considering the next level to gain competitive advantage. According to Andrea Tucker, Research and Development Head at e4, to disrupt a market using omnichannel strategy businesses will need to turn to Artificial […]

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