Post Tagged with: "Kenya Revenue Authority"

Kenya goes digital to resolve tax disputes

April 14, 2020 3:33 pm1 comment
Kenya Revenue Authority

from MARIA MACHARIA in Nairobi, Kenya NAIROBI – THE Kenya Revenue Authority (KRA) has introduced online alternative dispute resolution (ADR) sessions to safeguard taxpayers during the coronavirus (COVID-19) pandemic. This is part of measures to support taxpayer access to all essential services online. The ADR sessions can now be held, uninterrupted through virtual facilities. […]

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Kenya revenue agency hails Cloud for turnaround

January 19, 2018 10:27 am6 comments
Kenya Revenue Authority

NAIROBI – CLOUD computing has enabled the Kenya Revenue Authority’s (KRA) enhance taxpayer experience, improve service delivery and increase operational efficiency. Following the adoption of new Customer Relationship Management Solution (CRMS), Oracle’s cloud platform, at the end of 2017, social media engagement rate has more than doubled from 300 to over 700 engagements per day, […]

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