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Continent urged to use ICTs to address violence

Michael PittelkowJOHANNESBURG, (CAJ News) – A public services expert has urged African governments to make the most of information technology (ICT) to fight rampant violence.

Michael Pittelkow, General Manager Public Services at SAP Africa, said he regarded fighting violence more effective on less cost as one of the main challenges for Africa.

He said ICT was crucial in that fight.

Technology can enable governments to respond quicker and more effectively to incidents, Pittelkow said.

He said by taking advantage of the Digital Economy, government and its branches and responders could quickly, efficiently and most importantly, accurately, ascertain the level of response needed to an incident.

Through the use and analysis of the data generated from the incidents, auditable and accurate information can be generated and used to predict crime hot-spots. This in turn allows for governments to ensure adequate resources, staffing and training are available to the correct security and safety divisions, reducing costs to the government and ultimately, the taxpayer, Pittelkow said.

His sentiments come on the back of the Institute for Economics and Peace conducted a research project assessing the economic impact of violence across the globe.

It emerged the total cost of violence containment around the world is US$9,46 trillion.

Pittelkow nonetheless said safer and more secure places to live and work were attainable.

The official said through a portfolio of technologies, SAP was able to drive greater community preparedness, increased threat anticipation and improved service delivery.

He said the growth and sustainability of Africa was a key focus for SAP, and the company was implementing various programmes and initiatives across the continent to ensure job sustainability, economic growth and the safety of nations.

Public safety and security is foremost on the minds of the many African leaders, SAP is committed to working together with the African governments to ensure safety of citizens.

– CAJ News

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