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SA’s best mobile network operator revealed

JOHANNESBURG – MTN has retained its awards for the fastest overall speeds in South Africa.

However Vodacom keeps its award for consistency and Telkom retains its status as the most “available” network.

These are among the highlights of the latest South Africa Mobile Network Experience report by Opensignal.

The report analysed the mobile network experience for South Africa’s four operators — Cell C, MTN, Telkom, and Vodacom — over the 90 days starting November 1, 2022 and ending January 29, 2023.

MTN users experience the fastest average overall download and upload speeds.

The operator wins Download Speed Experience with speeds clocking in at 29Mbps — 3,9Mbps (15,44 percent) faster than Vodacom’s result of 25,1Mbps. Cell C and Telkom lag behind, with scores of 13,1 and 11,8Mbps, respectively.

MTN also retains Upload Speed Experience in a firm grip, with a score of 6,4Mbps, commanding a lead of 0,9Mbps over Vodacom.

Vodacom wins both consistency awards for the second time in a row in Opensignal reports.

It scores 64,5 percent for Excellent Consistent Quality (HD video, group video conference calls, and gaming) and 77,5% for Core Consistent Quality (lower performance applications including SD video, voice calls, and web browsing).

Opensignal states these scores reflect the percentage of users’ tests in which the operator met the minimum recommended performance thresholds.

For Excellent Consistent Quality, Vodacom beats second-placed MTN by 5,5 percentage points, while for Core Consistent Quality, Vodacom commands a lead of 3,7 percentage points over runner-up Telkom.

Telkom retains its only victory in the award table, for Availability.

Opensignal’s survey established that Telkom users connect to 3G or better services 97,9 percent of the time — the best result in South Africa.

This is around 2,8 percentage points higher than on MTN and Vodacom’s network, which are in a statistical tie for second place.

Meanwhile, MTN defends the other availability award — 5G Availability — with a score of 8,7 percent, while Vodacom wins 4G Coverage Experience outright with a score of 7,3 points on a 10-point scale.

South Africa’s mobile network space is among the most competitive in the continent.

– CAJ News

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